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To reach a customer service representative by phone, please call 1 (800) 997-9072 Monday — Saturday between the hours of 9:00 am - 5:00 pm (Pacific Time).

You may also reach us via the web by filling in the information below. We will try to respond to your request within one business day. Please remember to check your junk mail filter for responses from "support@dirkyates.com" in case you have aggressive spam filtering.

  6. In your message, please indicate the exact nature of the problem you are experiencing, i.e., the exact wording of the error message, the location on our site where you received the error, what you were trying to do when the error occurred, etc. This will help us expedite your support request.